How to present Customer Service on a resume
When seeking a customer service position, you must be sure to list your relevant experiences and abilities on your resume. A professionally written resume can make significant difference in obtaining the job you want. At Dubbo Resume, we specialize in writing resumes to assist you in standing out the crowd. In this post, we’ll give you tips on how to convey customer service on a resume.
- Utilize action verbs when discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in customer service and have achieved results.
- Be specific about your job duties and responsibilities. Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service,"" use the phrase "managed a team of customer service reps and handled complaints from customers."
- Give metrics: Include pertinent metrics such as customer satisfaction rates , to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Customize your resume: tailor your resume to the specific job you’re applying for. Highlight the skills and experience which are relevant to the position.
- Proofread and seek professional help: Proofread your resume before sending it out to ensure there are no errors. If you require assistance take advice from a professional at Dubbo Resume.
With these suggestions that you will be able to craft an effective customer service resume that effectively highlights your relevant experiences and capabilities. Be sure to modify your resume to fit the position you’re applying to and to proofread it before submitting it. Dubbo Resume can also assist in creating a professional resume that showcases your talents and experiences.
