How to Write a Good Customer Service Resume

Creating an effective customer service resume or CV (Curriculum Vitae) requires highlighting your relevant expertise and experiences. A well-written resume or CV along with a solid cover letter, in addition to a professional LinkedIn profile, can make a an enormous difference when applying for an employment. At Dubbo Resume, we specialize in providing resume and CV writing services including cover letter writing, resume writing and LinkedIn profile optimization services to make one standout from your others. In this article, we will explain how to present the customer service aspect on a resume or CV. We will also show customer service skills on a resume or CV and offer suggestions on what to write about the skills of customer service.

How do you describe the quality of service you provide on a resume or CV?

When you are describing your service to customers experience, concentrate on specific roles and tasks. Use action verbs, such as "assisted," "resolved," or "responded," to describe your job. Include any relevant metrics, such a customer satisfaction rates, to show your contribution.

How to show the customer service skills on a resume or CV:

When you write about your experience, it’s important to mention specific abilities that are applicable to customer service, like solving problems and communication. Include any relevant training or certifications, such as a customer service class or a certificate within a specific customer service software.

What should I write about customer skill in customer service?

When you write about your customer service abilities, concentrate on the most important and relevant skills needed for the position you’re applying to. For example, if your job involves a lot telephone communication, emphasize your experiences and expertise for customer service by phone.

How do I write the customer experience I had:

When you write about your customer service experience, you should use specific examples and quantify your accomplishments. For example, instead of writing "Helped customers with their questions," say "Assisted an average daily 50 customers with their questions, resulting in a 90% percentage of satisfaction."

By following these recommendations, you can create a customer service resume your CV and cover letters, and LinkedIn profile that highlights your relevant experiences and abilities and make you a good applicant for positions in customer service. Remember the need to check your resume, your CV or cover letter prior to making it available for submission. Also, consider having professional assistance from Dubbo Resume if you need assistance.